Website Migration
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Q: What does the web site migration service consist of? Will my web site be secure?
A: The web site migration service that we are offering is free of cost (within a certain limit). We’ll transfer your website(s) to our super–modern cloud hosting platform without you having to do anything. We know from personal experience that swapping web hosting providers can lead to lost info and unwanted network downtime. This is why we’ll perform all that for you at no cost!We’ve got highly accomplished administrators whose only task is to make sure that your web site functions exactly as it did on your old web hosting platform. The administrators are experts in transferring custom–built web sites, as well as web sites that are based on well–known applications such as WordPress and Joomla™.
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Q: Website migration seems like lots of work. How much time can it take?
A: While we cannot give you a precise ETA, because there are a lot of variables, including the size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will do our very best to migrate your web site within 48h, and in certain cases – within 24h (if the website content is not large).
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Q: My personal privacy is crucial to me. What data do you need?
A: We will need the login information for your old hosting provider’s Control Panel as well as the website’s name (domain name).
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Q: The login info for my hosting account is delicate. How can I trust you?
A: Client privacy is indeed one of our prime responsibilities – that is why, both our payment page and our CP login page are protected with enterprise–level Secure Sockets Layer certificates. We employ security measures, which include, but are not limited to: physical, electronic and administrative procedures to protect the details that we receive on the World Wide Web. And we’ve got a detailed and rigid Privacy Policy, which describes the types of information that we collect.
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Q: What about downtime? Will my website be offline?
A: Your website will continue to work exactly like it did before with your former web hosting provider. After we are done with the transfer, your site will be configured to work on our hosting platform and we’ll alert you to preview it. If everything is functioning properly, all you will have to do is change the NS resource records for your domain name. Your web site will be migrated to us without any downtime whatsoever.
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Q: Will my old hosting provider need to provide any information/help?
A: While we move your website content, your web hosting provider won’t be aware of the transfer at all. We will never touch base with them in any way.
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Q: Which hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–based web hosting platform as long as we can get access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we are unable to migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.